-
Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
-
Exemptions & Non-Returnable Items
Certain types of goods are exempt from being returned, such as intimate or sanitary goods, items showing signs of use, or items not in their original condition.
To complete your return, we require a receipt or proof of purchase.
-
Refunds
Once your return is received and inspected, we will notify you via email or phone regarding the approval or rejection of your refund. If approved, your refund will be processed via bank transfer, JazzCash/EasyPaisa, or the original method of payment within a few working days.
-
Sale Items
Only regular-priced items may be refunded. Sale items are final and cannot be refunded.
-
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us directly.
-
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
-
Need help?
Contact us at our support email for any questions related to refunds and returns.